Privacy Policy

1. Introduction

Welcome to the Beaumont Oil Barons ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.oilbaronsbaseball.com, purchase tickets, buy merchandise, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Purchase tickets to games or events
• Buy merchandise from our online store
• Subscribe to our newsletter or watch streaming service
• Create an account on our website
• Contact us with inquiries or support requests
• Apply for partnership or sponsorship opportunities

Personal information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through Square)
• Account credentials (username, password)
• Purchase history and preferences
• Communication history with our team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• Browser type and version
• Operating system
• IP address and general location
• Pages visited and time spent on pages
• Referring website
• Date and time of visits

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: Process ticket and merchandise purchases, manage deliveries, and provide customer support
• Account Management: Create and maintain your account, manage subscriptions
• Communication: Send order confirmations, shipping notifications, and respond to inquiries
• Marketing: Send newsletters, promotional offers, and team updates (with your consent)
• Website Improvement: Analyze usage patterns to enhance user experience and website functionality
• Security: Detect and prevent fraud, unauthorized access, and other security issues
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

4. Payment Processing

All payment transactions are processed securely through Square, our payment processor. We do not store your complete credit card information on our servers.

Square maintains PCI-DSS Level 1 certification, the highest level of compliance in the payments industry. When you make a purchase:

• Your payment information is transmitted directly to Square using secure encryption
• Square processes the transaction and returns a confirmation to us
• We only receive limited information necessary to complete your order

For more information about Square's privacy practices, please visit: Square Privacy Policy

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

5.1 Essential Cookies

These cookies are necessary for the website to function properly:

• Session management and authentication
• Shopping cart functionality
• Security and fraud prevention

5.2 Analytics Cookies

We use Vercel Analytics and Vercel Speed Insights to understand how visitors use our website. This helps us improve our site's performance and user experience. These tools collect:

• Page views and navigation patterns
• Device and browser information
• Performance metrics (page load times, etc.)
• Geographic location (country/region level only)

6. Third-Party Services

We use the following third-party services that may collect information:

• Square: Payment processing for tickets and merchandise
• Vercel: Website hosting and analytics
• Supabase: Database and authentication services
• Email Service Provider: Newsletter and transactional email delivery

Each of these services has its own privacy policy governing their use of your information. We carefully select service providers that maintain strong data protection standards.

7. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted vendors who help us operate our business (payment processing, hosting, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection: To protect our rights, property, or safety, or that of our users
• Consent: When you give us explicit permission to share your information

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure database storage with restricted access
• Regular security audits and monitoring
• Employee training on data protection best practices
• Secure password hashing and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

9. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at mike@baseballinbeaumont.com or call (409) 919-4228. We will respond to your request within 30 days.

10. Email Communications

We may send you the following types of emails:

• Transactional: Order confirmations, shipping notifications, password resets (cannot be unsubscribed)
• Marketing: Newsletters, promotional offers, team updates (can be unsubscribed)

You can opt out of marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email or by contacting us directly. Please note that you cannot opt out of transactional emails related to your purchases or account.

11. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately and we will delete such information.

For ticket purchases and merchandise orders involving minors, we require parental or guardian consent.

12. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the updated policy on our website
• Notify you via email or website notice if changes are material

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: